Frequently Asked Questions (FAQ)

Welcome to We Rent It's FAQ page! Here, you'll find answers to the most common questions about our equipment rental services. If you don't see your question listed, please feel free to contact us directly.

General Questions

Q: What types of equipment can I rent from We Rent It? A: At We Rent It, we offer a wide range of equipment rentals, including mini excavators, skid steers, aerial lifts, concrete mixers, and more. Whether you're working on a construction project, landscaping, or a home improvement task, we have the tools you need.

Q: How does We Rent It compare to Home Depot rentals? A: We Rent It offers personalized service, expert local knowledge, and a comprehensive selection of equipment that Home Depot may not have. Our family-owned business ensures you get the best customer support and high-quality equipment for your projects.

Q: Can I rent equipment near me? A: Yes, We Rent It is conveniently located in Saint Louis, MO. We serve the entire Saint Louis area and surrounding regions. Simply visit our location or contact us to reserve your equipment.

Equipment-Specific Questions

Q: What mini excavator rental options do you have? A: We Rent It offers several mini excavator rental options, including the John Deere 30G, Kubota KX71-3, and Bobcat E10. These compact excavators are perfect for tight spaces and small to medium-sized projects.

Q: Do you offer skid steer rentals? A: Yes, we have a variety of skid steer rentals, including the Bobcat Mt100 mini skid and John Deere 317 G track loader. These versatile machines are ideal for digging, grading, and loading tasks.

Q: Are boom lifts and scissor lifts available for rent? A: Absolutely! We Rent It offers a range of aerial lift rentals, including the Nifty Lift SD34T Boom Lift and Genie GS-1930 Scissor Lift. These lifts are perfect for reaching high places safely and efficiently.

Service and Support

Q: How do I know which equipment is right for my project? A: Our experienced staff is here to help! Contact us with details about your project, and we'll recommend the best equipment for the job. We also provide expert advice and tips to ensure you use the equipment safely and effectively.

Q: What should I do if I have trouble with the rented equipment? A: If you encounter any issues with our rental equipment, please contact us immediately. Our team will provide prompt assistance and, if necessary, arrange for a replacement or repair.

Q: Do you offer any discounts or loyalty programs? A: Yes, we have an exclusive Discount Program that offers significant savings and additional perks for our loyal customers. Ask us for details about how you can join and start saving on your rentals.

Policies and Procedures

Q: What are your rental terms and conditions? A: Our rental terms and conditions include information on rental durations, payment options, and responsibilities. Please review our terms on our website or contact us for a detailed explanation.

Q: Do you offer delivery and pickup services? A: We offer delivery and pickup services for larger equipment rentals. Please contact us for availability and pricing in your area.

Q: What is your cancellation policy? A: If you need to cancel your reservation, please contact us as soon as possible. We understand that plans can change and will work with you to accommodate your needs.

Additional Information

Q: Can I rent tools and equipment for home improvement projects? A: Yes, we offer a variety of tools and equipment for home improvement projects, including concrete saws, floor sanders, and pressure washers. Whether you're renovating your home or tackling a DIY project, we have the equipment you need.

Q: Do you provide propane refills and construction equipment service? A: Yes, We Rent It offers propane refills and comprehensive construction equipment service to keep your projects running smoothly. Our expert technicians can service and repair a wide range of equipment.

Q: How can I contact We Rent It? A: You can reach us by phone at 314-664-7368, email us at info@werentit.net, or visit our location at 2616 Brannon Ave, Saint Louis, MO 63139. We look forward to assisting you with all your equipment rental needs!

Q: Are there any alternatives to Home Depot rentals in Saint Louis? A: Yes, We Rent It is a fantastic alternative to Home Depot rentals. We offer competitive pricing, a wide selection of equipment, and personalized service that big-box stores can't match. Visit us to see why we're the preferred choice for equipment rentals in Saint Louis.